Learning Path
7 missions

Licensed Onboarding Specialist

To set new hires up for success, you need to build a great onboarding process. In this Learning Path, discover a design thinking approach to creating incredible pre-boarding and onboarding experiences, and practical tactics to successfully onboard employees in a remote or hybrid environment.

Presenters include

Dan Heath
SocialTalent Expert
Dr Mary Collins
SocialTalent Expert
Holly Fawcett
SocialTalent Expert
Jen Henderson
SocialTalent Expert
+ 1 more

Skills covered

Recruiting

What you'll learn:

  • Design and implement effective onboarding experiences that leave a lasting positive impression on candidates and new hires.
  • Apply the principles of Design Thinking and The Power of Moments to create meaningful and memorable onboarding experiences for new hires.
  • Successfully onboard remote employees using best practices and empathy-based approaches.
  • Effectively onboard a multigenerational workforce and set new hires up for success regardless of age or experience level.

This Learning Path Includes 7 Missions

Using the principles of Design Thinking and the EPIC model developed by Chip & Dan Heath to create memorable moments, you'll learn how to create incredible candidate experiences and design pre-boarding and onboarding for new-hires that leaves nothing to chance.
Our lives are measured in moments, and peak moments are the ones that endure in our memories and have a lasting impact. In this mission by Dan Heath, author of the best-selling book The Power of Moments, you will learn what makes those meaningful moments that shape our experiences.
Hiring processes are filled with moments of transition. These moments can be memorable, whether it is for a positive or negative reason. In this mission, Dan Heath will show you how to turn these transitions into meaningful moments to create a great onboarding and candidate experience.
The experience that new-hire employees receive during onboarding is the true test for whether this employee will be successful or not. However, when this new employee is a remote worker, it's difficult to translate an in-person onboarding experience to a virtual one. In this guide, you'll learn the best practices for remote onboarding, and hear from expert Nathan Connolly of Consortia Group in how you can set new remote employees up for success.
Anjana Sreedevi, Onboarding Design and Delivery Global Leader at IBM, shares how IBM shifted into a remote onboarding process during the COVID-19 pandemic. Rather than virtualizing their existing onboarding process, they redesigned the experience by driving a people-centric approach and prioritizing personalization.
For the first time in working history, we have five generations working side by side. In this mission by Dr. Mary Collins, we examine how to successfully onboard a multigenerational workforce to ensure a smooth and swift transition to performing and integrating into a new role.
Managing your employees' leave of absence can be a make-or-break journey that dramatically impacts satisfaction when (if) they return to the workplace. Will it be a positive impact or a negative one? Learn from Jen Henderson and Kait Feeney how to stay on top of ever-changing leave policies, wrangle remote workforces, improve manager communication and streamline processes to make navigating today's LOA landscape a dream for leaders and their people.