Learning Path
2 missions
How To Manage Conflict And Difficult Conversations
As a manager, it's your job to create and nurture a culture of psychological safety, where we can disagree without it causing uproar, but similarly address misaligned expectations, accountability gaps, poor performance or misbehavior. It's imperative for us as managers to tackle difficult conversations and conflict head on. You'll learn from Leadership authors and expert facilitators Karin Hurt and David Dye, how to resolve conflicts and support your team.
Skills covered
What you'll learn:
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Prepare for effective workplace conflict, manage your emotions, and start conversations well.
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Help your team improve their workplace conflict for meaningful productive conversations.
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Address conflict caused by a variety of challenging people, as well as business realities including lack of clarity, competing goals, and matrix organizations.
Presenters include
Karin Hurt and David Dye
SocialTalent Expert
Skills covered
What you'll learn:
-
Prepare for effective workplace conflict, manage your emotions, and start conversations well.
-
Help your team improve their workplace conflict for meaningful productive conversations.
-
Address conflict caused by a variety of challenging people, as well as business realities including lack of clarity, competing goals, and matrix organizations.
This Learning Path Includes 2 Missions
Conflict can be destructive, or it can help you, your team, and your organization achieve better results. Learn practical, human-centered ways to help you resolve common workplace conflicts.
In this mission with Karin Hurt and David Dye, you’ll get effective tools and approaches to use with challenging people at work. You will also learn how to navigate organizational challenges like unclear expectations or competing goals.