DEI
Licensed Candidate Experience Specialist
Ensuring a stellar candidate experience is essential to attract and retaining the best talent. This Learning Path will help you become an expert in this sphere. From building a great process through the whole recruitment funnel to the importance of both data and a human approach, this content will show you the keys to a successful candidate experience.
Skills
Use Case
Presenters Presented By
Andrew MacAskill
SocialTalent Expert
We are delighted to have Andrew as one of our experts on the SocialTalent platform. A leader within their field, Andrew delivers actionable and insightful content that enables organizations to build better workplaces. This is essential viewing for any SocialTalent user.
Ed Nathanson
SocialTalent Expert
Ed Nathanson has dedicated his career to developing and building high-performing, cost-saving, and internationally recognized hiring and employment branding functions and teams for start-ups, large international enterprise companies, and everywhere in between. He is the founder of RedPill Talent and the VP of Talent and Talent Branding at EQRx.
Holly Fawcett
SocialTalent Expert
Holly’s extensive experience working with global TA leaders has shaped how the world’s leading enterprises achieve hiring maturity. Her experience in this space is unparalleled, making her one of the most sought-after advisors on talent maturity and transformation in the world.
John Vlastelica
SocialTalent Expert
John Vlastelica draws from over 20 years of recruiting experience, including almost 10 years as a corporate recruiting leader. He was the Head of Recruiting for Expedia, Head of Tech Recruiting for Amazon.com, and a hands-on recruiter and engineering recruiting leader for two start-up divisions of McCaw/AT&T Wireless. In 2005, he started Recruiting Toolbox to help other companies improve their in-house recruiting capabilities.
Nick Johnston
SocialTalent Expert
Nick Johnston is the Vice President of Talent Acquisition for Etihad Airways where he has led change across the talent acquisition lifecycle to develop the candidate experience, quality of applications, and attraction strategy through team development, technology, and assessment tools.
Learning Outcomes
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By the end of the Learning Path you will be able to:
The 5 key practices and 5 actions that we can take to prepare for delivering an outstanding candidate experience.
How to set expectations for candidates and most importantly, listen to their feedback and needs throughout the process.
Ways to hold ourselves and our colleagues accountable for delivering an exceptional candidate experience that is fair, and delivers closure to unsuccessful candidates.
Missions in this Learning Path
Using the principles of Design Thinking and the EPIC model developed by Chip & Dan Heath to create memorable moments, you'll learn how to create incredible candidate experiences and design pre-boarding and onboarding for new-hires that leaves nothing to chance.
In this program, you'll learn from expert John Vlastelica of Recruiting Toolbox in how best to sell your role to the candidate by finding out what their motivations are, what will encourage them to move, and how best to position selling in the interview process itself. This is not just for you in Recruiting, but also for Hiring Managers too!
Great feedback enables great recruitment. It allows us to make valid hiring decisions and it's a key element for a positive candidate experience. But what does great feedback look like? In this mission by Nick Johnston, you will learn how to gather, write, prepare and deliver feedback. Nick will share tools to improve candidate experience with feedback, as well as some of the typical problems and how to solve them.
In this mission, we talk about ways you can help your candidate become more self-aware and choose a career that suits them for the long term. By being a guide for your candidate, you can build a sense of trust and they will come back to you again in the future. They will also learn about how to find out more about what they want, and what’s suited to them in their industry. We talk about how to build empathy with your candidate, and how to help them to look inward and figure out what they really want.
Have you ever stopped to consider how the bots, automation and other tools that are supposed to make our lives as recruiters easier are actually pushing candidates away? In this mission, Ed Nathanson shows us why we should take the human approach to candidate experience.
Intuit completely overhauled their interview process to create a world class candidate experience. Learn about what their candidate experience problems were when they started, how they tackled those problems and how they developed their renowned candidate experience.
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