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Creating a world-class candidate experience

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This global tech organization’s primary reason for partnering with SocialTalent was based on a fundamental desire to make candidate experience at the interview stage world-class. Their aim was to improve structure, drive a fair and transparent process, reduce the risk of making poor hires and better align hiring managers and TA.


After gauging hiring manager interest, the company created a senior PM team to collaborate, operationalize and deliver SocialTalent learning. In order for the training to have the biggest impact, it was deemed mandatory for any employee who participated in interviews to complete it and receive a certified award.

"We wanted to give employees the best information possible in the easiest way for them to learn and SocialTalent already had that set-up. People love the missions, the way everything is structured, the vignettes of information and accomplishment badges."​ Leader, New Hire Success Team Program & Change Team​

Business Outcome

The company saw immediate returns as candidate NPS scores rose and the number of active users continued to increase, with currently over 18,000 on the platform. Not only have there been marked behavioral changes, feedback from the users themselves has been incredible with 95% of those surveyed indicating that they would recommend the training to a colleague.

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