How WilsonHCG scaled global growth with a culture of learning powered by SocialTalent
After significant global growth, WilsonHCG — a global leader in total talent solutions — needed to scale its business both regionally and functionally across every role. The company turned to SocialTalent for a comprehensive learning solution with the right content to train, motivate, and engage its growing global team, personalized for all levels, roles, and regions.
After experiencing significant growth in the last decade, especially globally, WilsonHCG, a global leader in total talent solutions, was facing a particular obstacle — how was it going to scale the business alongside this growth? And not only scale regionally, but also functionally across all the different roles within the organization?
To support these growth plans, it was critical for WilsonHCG to have the right training and development content available to its expanding teams. But finding training with innovative and thought-leading courses on everything relating to recruitment and hiring was a big challenge.
A comprehensive learning solution was needed that would support and enable the company's rapid business growth — and one that had the right content to train, motivate and engage its growing global team. It was also important to be able to personalize this content for all levels within the business and tailor the approach for individual roles and regions.
The SocialTalent team were amazing partners, even initially. The training platform solved a lot of our challenges quickly and surpassed all of my expectations. A big benefit of the SocialTalent platform is the quality of its training content. The fact that it leverages outside innovators and thought leaders from a content perspective is a huge value add and brings more credibility to the training. We also love that we can combine our own training into the platform, which makes for a fantastic blend of content. SocialTalent speaks for itself when it comes to business impact. Giving our employees access to the highest standard of recruitment training has in turn generated record growth for the business. Learning, development and innovation is woven into the WilsonHCG DNA and SocialTalent is integral to that. Being able to give our employees another avenue to learn from with global leaders and industry experts is a great way to motivate and engage our team. It gives our employees, regardless of where they are in the world, their role or level, access to really innovative and thought-leading training content.
An extensive faculty of global experts and thought leaders brings instant credibility and insight to training on every aspect of recruitment and hiring.
WilsonHCG could combine its own training with SocialTalent's to deliver a highly personalized and relevant learning experience.
Content could be tailored for all levels, roles, and regions across the business.
A dashboard that helps inform performance development conversations within the business.
Complementing the embedded culture of learning and development already established in WilsonHCG, SocialTalent was a natural choice for augmenting this further. WilsonHCG uses SocialTalent to provide training and development to over 1000 of its employees on all aspects of recruitment and hiring as well as DEI and leadership.
- SocialTalent content was integrated into WilsonHCG's in-house LMS, known as "Innovate," creating a complete, unified training experience with single sign-on functionality.
- Personalized learning paths were established for employees based on individual roles — whether recruitment, sourcing or leadership.
- SocialTalent leverages an extensive faculty of global experts and thought leaders to bring instant credibility and insight to every aspect of recruitment and hiring.
- WilsonHCG blended its own content with SocialTalent's training to deliver a highly personalized and relevant learning experience.
- SocialTalent content is woven into the company's new hire training and its global leadership development training, focusing on key areas such as strategic leadership and DEI.
- The SocialTalent analytics dashboard helps inform performance development conversations within the business.
- WilsonHCG uses SocialTalent to educate external hiring manager clients on the fundamentals of recruitment, increasing their understanding of hiring best practices and generating the best possible outcomes.
- With over 1000 users, WilsonHCG has one of the highest engagement scores against SocialTalent's benchmark, with employees spending an average of 115 minutes per month on the platform — most-watched content includes the Talent Advisor and Sourcing missions (social sourcing, LinkedIn sourcing, sourcing for diversity) and Time and Process Management.
Learning, development and innovation are the tenets of WilsonHCG's culture. SocialTalent learning integrates seamlessly into the WilsonHCG culture which focuses on learning, development and innovation. To date, the organization has completed over 6000 courses and obtained 5000 badges — a testament to the company's commitment to L&D.
The impact of SocialTalent's training on WilsonHCG's business has been considerable. After coming out of a time of intense upskilling on the platform following the pandemic, WilsonHCG has been experiencing the highest growth the company has ever seen.
Each user also has the ability to learn outside of their day-to-day. Employees are encouraged to continually upskill and invest in their own development through the SocialTalent platform. For instance, if a recruiter hasn't done tech recruiting before, they are encouraged to go through the training which in turn makes the employee more versatile.
This self-paced upskilling leads to more motivation, greater engagement and creates longer career paths for the employees.
Faster ramp-up times while focusing on results and quality
Employees are being ramped-up faster, they're producing results and showing quality — wins that are in-part achieved because of the training, development and engagement of its people.
WilsonHCG's internal pulse surveys show that employees really appreciate the investment that the company has made in L&D. It's perceived as one of the benefits to working at the company.
WilsonHCG is an award-winning, global leader in total talent solutions. Operating as a strategic partner, it helps some of the world's most admired brands build comprehensive talent functions. With a global presence spanning more than 65 countries and six continents, WilsonHCG provides a full suite of configurable talent services including recruitment process outsourcing (RPO), executive search, contingent talent solutions and technology advisory.