How Randstad Sourceright improved time-to-offer by 31% with SocialTalent
Randstad Sourceright partnered with SocialTalent to create a thriving learning culture that elevated their approach to TA. A flexible learning solution with high-quality content served their geographically dispersed talent teams, and leadership buy-in plus a focus on relevancy and engagement characterized the roll-out — delivering tangible business impact in speed, productivity, and efficiency.
Flexibility was the first major challenge Randstad Sourceright was facing prior to partnering with SocialTalent. With such a geographically dispersed team, the company knew they needed a learning solution which could scale appropriately, no matter where their employees were based. From Recruitment Business Partners and Talent Advisors located at various customer sites, to those stationed in their Global Business Service Centres in the likes of Atlanta, Budapest, Birmingham, and Hyderabad — Randstad Sourceright wanted to ensure their approach to L&D was defined by equity.
The key features they were after:
- Flexibility in terms of the platform.
- An option for self-paced learning.
- Access to a mobile app to ensure learning could be available on any device.
Content was the next hurdle. With such a diverse range of employees, Randstad Sourceright needed to provide learning opportunities that solved the different development needs. So, whether it was training to help Recruiters become more advisory in their roles and move away from transactional hiring, or more advanced techniques for their Sourcers, the focus was primarily on skills development to ensure they are providing the best service possible to their clients and candidates.
Our speed and productivity have increased by a month and we are seeing new sourcers achieving new hires in the first 3 weeks in the team instead of week 6 – 8. I was speechless! I have been direct sourcing for 18 years and these new partners blew me away with their knowledge. I learned so much from them, all thanks to SocialTalent!
SocialTalent ticked the boxes. With such a geographically dispersed team, Randstad Sourceright needed a complete, flexible package that could serve every colleague, wherever they were based.
Access to the most current sourcing content, plus regularly updated missions on DEI, leadership, and AI.
An easily consumable, bite-sized approach to learning that fits into busy schedules without feeling overwhelming.
Assessment tools that made the learning engaging and accessible.
So comprehensive that the L&D team could redirect their resources to other business priorities.
Working with Randstad Sourceright has been one of the highlights of my time as an Account Manager. They truly embraced the SocialTalent platform, transforming it from an online learning tool into Randstad's go-to solution for upskilling. This partnership, and Sourceright's success, has shown how important it is to build a culture of learning in your organization and best practices when using customization as a key strategy to deliver the right training when it's needed most. In short, Randstad Sourceright has set a new standard for success in learning and development with SocialTalent and we look forward to expanding this success to the wider team in Randstad.
- The first port of call was to create a vision and clear plan for the implementation of the platform.
- This focussed on gaining support and buy-in from regional directors so engagement could trickle down from leaders right through to individual users.
- The team asked fundamental questions to ground the rollout: What is the number one skill gap for you right now? Who could help us create customized pathways? Who would be the best engagement champion for your team or region?
- Armed with this knowledge and leadership buy-in, they established specific roles and rules of engagement, built excitement for the platform, and created personalized, custom-built learning paths — this was key.
- Seven global learning pathways were created to develop sourcing, talent advisory, and leadership skills.
- Accounts could also reach out to have their own specific pathways built.
- After completing assigned learning paths, users had the option to stay on the platform and explore the rest of the content.
- This structured approach allowed for even more flexibility and personalization, and helped when it came to measuring impact and access.
"Our speed and productivity have increased by a month and we are seeing new sourcers achieving new hires in the first 3 weeks in the team instead of week 6 – 8. I was speechless! I have been direct sourcing for 18 years and these new partners blew me away with their knowledge. I learned so much from them, all thanks to SocialTalent!"
From upskilling tenured recruiters to developing a true talent advisory mindset, SocialTalent's training platform has elevated Randstad Sourceright's teams to be more strategic, engaged, and confident. The culture of learning is thriving, and users love the content.
With close to 100% average active users on the platform, almost 20,000 courses completed, and 8,500 hours of content watched in the last year alone, SocialTalent has become embedded into the organization.
And the feedback has been incredible:
- 86% of users enjoy using the platform.
- 79% see an uptick in their confidence from the learning.
- 73% feel it has positively boosted their productivity and capability.
As one user wrote: "SocialTalent is making me think differently about things I thought I knew. The topics are really current and interesting and it's a fantastic tool for self-development."
There has also been a tangible impact on the business metrics. Tracking data between SocialTalent users and non-SocialTalent users, Randstad Sourceright found that:
- Screening effectiveness increased, almost halving (44%) the work required to identify suitable candidates.
- Submitted CVs had a 30% higher success rate.
- Speed increased as time-to-submit and time-to-offer rates improved by 24% and 31% respectively.
SocialTalent is a real difference-maker for Randstad Sourceright. It enables them to keep their talent teams engaged, informed, and up-skilled with the most up-to-date and relevant techniques, whilst also supporting their customers with best in class recruiters and sourcers that have a true impact on their business.
And the partnership is showing no signs of slowing down — with an increase in licences and new goals around leveraging SocialTalent's leadership content to provide additional support for newly appointed managers and introducing the platform to even more areas of the business to support, Randstad Sourceright demonstrates a strong and continuous commitment to learning and development.
Randstad Sourceright is a global talent solutions leader, driving talent acquisition strategies for the world's most successful employers. Our recruitment process outsourcing (RPO), managed services programs (MSP), total talent acquisition and SOW management solutions balance innovative technologies with expert insights to support both organizations and people in realizing their true potential.